James Cash Penney

Courteous treatment will make a customer a walking advertisement.

The Golden Rule finds no limit of application in business.

No serious-minded man should have time for the mediocre in any phase of his living.

I believe a man is better anchored who has a belief in the Supreme Being.

The men who have furnished me with my greatest inspiration have not been men of wealth, but men of deeds.

Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn.

Advertising people who ignore research are as dangerous as generals who ignore decodes of enemy signals.

As far as competition is concerned, that must continue. But we must learn what competition really is. It is a striving to attain the best. To throttle it would mean to stop all progress. Certain men do not need to compete. They are pioneers.

The highest use of capital is not to make more money, but to make money do more for the betterment of life.

Ninety-nine percent of advertising doesn’t sell much of anything.

We wish all users of Ford cars to know what they are entitled to.

A business that makes nothing but money is a poor business.

You can’t do this! We have an arrangement! We have a contract!

Did I have a problem with lying to get the job? None whatsoever.

No serious-minded man should have time for the mediocre in any phase of his living.

If you change anything about the way you approach selling, the thing that would make the biggest difference would be your attitude, your attitude toward your customer, your service, the benefits of your products, your employer, and yourself.

I started the site when I was 19. I didn’t know much about business back then.

While I love technology and social media, a text or a tweet can never replace the real value of conversation.

We, we – as I say, we go in and shake up other industries and I think, you know, we do it differently and I think that industries are not quite the same as a result of Virgin attacking the market.

The trouble with the rat race is that even if you win, you’re still a rat.

It’s all too easy to miss out on the important moments in life because you’re too busy staring at your phone.